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Tabletop and Smallwares

 

Whether you are interested in good practical value or top-of-the-line merchandise, BHS can fulfill your needs. We represent quality manufacturers of tabletop and smallware items, including Syracuse China, Cambro, Homer Laughlin, Oneida, World Tableware, Libbey, Cardinal, Vollrath and Duraware, just to name a few. Sophisticated ambiance or practical, functional use – whatever your objective, we can meet your requirements.

 

 

 

 

 

Buffalo Hotel Supply Amherst Cash & Carry Store

 

 

 

 

Seneca Casino Steak House – Tabletop / Furniture

 

 

 

 

Hampton Inn

Light and Heavy Equipment

 

We proudly represent all of the top manufacturers in the industry including Hobart, Vulcan, Southbend, Victory, True, Kolpak, Traulsen, Manitowoc, Electrolux, Groen, and Perlick to name a few. No matter what you need, we can help you make your operation shine.

 

 

Textiles for Healthcare and Hospitality

 

So you can make your customer or patients as comfortable as possible, BHS has been providing a wide range of textile products since 1938. Whether it is bed or bath linen for your hotel or motel or table linen for the tavern or restaurant, we have been the source for 70 years. In addition, hospitals, nursing homes and assisted living centers benefit from our ability to provide patient gowns, uniforms, cubicle curtains, adult bibs and diapers.

Furniture and Furnishings

 

Whether or not you choose to utilize Buffalo Hotel Supply’s interior design service we can still assist you in selecting and purchasing furnishings for new or existing operations. Buffalo Hotel Supply has relationships with dozens of furniture, drapery, carpet, window treatment and textile manufacturers to offer you a variety of styles and values to choose from. We work directly with you and your organization or, if you prefer, a specific designer or consultant designated by you.

 

 

 

 

Ramada Inn – University Center

 

 

 

 

Pistachio’s Restaurant – UB

 

 

 

 

Global Village – RIT

 

 

 

 

Dosberg – Weinberg Campus

Delivery and Installation

 

Our firm maintains a fleet of trucks and vans, supplemented by local and national carriers, to deliver your merchandise on a timely basis. In this era of immediate need, we can provide overnight shipping when requested. We also maintain our own staff of installation professionals to deliver and set in place the food service equipment you need. From a single piece to the complex million dollar food service project, call on BHS to deliver and install.

 

 

Policies

 

Mail, Fax or Phone Orders

For those of you who prefer other options, we provide you with the opportunity to print out your order and mail, fax or phone it in. If you mail or fax your order in to us, please include your credit card type, number, expiration date and name as it appears on the credit card. As an alternative we will also accept Money Orders as a method of payment, but no personal checks. Phone (800) 333-1678 Ext. 3132 Fax (585) 398-3209 Sales Tax All orders shipped within New York State will be charged appropriate New York State Sales Tax, unless a properly completed New York state exemption certificate is submitted. We will confirm your order immediately when you place it. Keep your confirmation e-mail handy for future reference. When your product is shipped, your order status will be updated and you will be notified via e-mail. Payment All purchases made throughout our website may be paid by Visa, MasterCard, American Express, Discover or Money Order. Credit card authorization occurs upon order confirmation and the charge only upon shipping. Items not shipped will not be charged.

Shipping

 

Customers will be notified when shipment occurs, or if there is any anticipated delay in shipment. Either FED EX or UPS ground service, depending on size and the details of your order, primarily does shipping. 3-Day Select and Overnight are available on request. If weight, size or volume is significant, a freight carrier will be selected where practical.

Please contact us at sales@buffalohotelsply.com for more information. If you request split shipment to separate destinations, we will treat them as separate orders and process them accordingly. Heavy Equipment – Because of the variety and levels of freight delivery available for equipment it is likely a freightline trucking delivery will be required. We will call or email a customer the shipping cost on orders of heavy equipment.

Return and Warranties

 

A standard manufacturer’s warranty is offered on most products available on BHS website and are explicitly noted in the product description. In some cases, warranty upgrades are available as an option and will be clearly presented with the item. You may return any of our regularly stocked merchandise that you purchased within 30 days of order for a full refund, provided that all returned items are in their re-salable condition.

Freight charges associated with the return are the full responsibility of the customer. Prior to returning your product, please contact Customer Service at sales@buffalohotelsply.com or (800) 333-1678 (Ext. #3132) to receive a return authorization number and instructions for initiating your return. There are no returns for non-stock, special order merchandise purchased from our website. Nonstock items will be clearly indicated in their description. Upon receiving your merchandise, please inspect it carefully for damage or missing components. Indicate any damage or shortages on the carrier’s bill of landing, and then contact

A.) The carrier for claims related to damage

B.) Buffalo Hotel Supply Customer Service for any discrepancies related to your order.

In the case that you were not sent the item you ordered, we would expedite the replacement of your item, along with any associated freight charges incurred.

 

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Buffalo

716.691.8080
1.800.333.1678

Rochester

585.398.3270
1.800.836.8001

Albany

518.862.2096
1.888.838.8020